/* ================================================================
   FloresYa AI Advisor v2 — Chat Widget
   ================================================================ */
:root {
    --fy-pink:       #e84d8a;
    --fy-pink-d:     #c43675;
    --fy-pink-l:     #fde8f2;
    --fy-gold:       #f9a825;
    --fy-bg:         #ffffff;
    --fy-bg-chat:    #f8f4f8;
    --fy-text:       #1a1a2e;
    --fy-gray:       #666687;
    --fy-border:     #ede0ed;
    --fy-shadow:     0 12px 48px rgba(0,0,0,.18);
    --fy-r:          18px;
    --fy-font:       -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
    --fy-ease:       0.28s cubic-bezier(0.4,0,0.2,1);
}

/* Reset */
#fyai2-root *, #fyai2-root *::before, #fyai2-root *::after {
    box-sizing: border-box !important;
    font-family: var(--fy-font) !important;
    margin: 0; padding: 0;
    -webkit-font-smoothing: antialiased;
}

/* Wrapper */
/*
 * bottom: 90px evita solapamiento con botones de WhatsApp/JoinChat
 * que tipicamente se ubican en bottom: 20-30px derecha.
 */
#fyai2-root {
    position: fixed !important;
    bottom: 90px !important;
    right: 24px !important;
    z-index: 2147483640 !important;
    font-size: 14px !important;
}

/* ── Trigger ─────────────────────────────────────────────────────── */
#fyai2-trigger {
    display: flex !important;
    align-items: center !important;
    gap: 10px !important;
    background: linear-gradient(135deg, var(--fy-pink), var(--fy-pink-d)) !important;
    color: #fff !important;
    border: none !important;
    border-radius: 100px !important;
    padding: 13px 20px 13px 14px !important;
    cursor: pointer !important;
    box-shadow: 0 4px 20px rgba(232,77,138,.45) !important;
    transition: transform var(--fy-ease), box-shadow var(--fy-ease) !important;
    white-space: nowrap !important;
    position: relative !important;
}
#fyai2-trigger:hover { transform: translateY(-2px) !important; box-shadow: 0 8px 28px rgba(232,77,138,.55) !important; }
#fyai2-trigger .fy-t-icon { font-size: 22px !important; }
#fyai2-trigger .fy-t-label { font-size: 14px !important; font-weight: 700 !important; }
#fyai2-trigger .fy-dot {
    position: absolute !important; top: -3px !important; right: -3px !important;
    width: 14px !important; height: 14px !important;
    background: var(--fy-gold) !important; border-radius: 50% !important;
    border: 2px solid #fff !important;
    animation: fyai2-pulse 2s infinite !important;
}
@keyframes fyai2-pulse { 0%,100%{transform:scale(1)} 50%{transform:scale(1.25)} }
#fyai2-trigger .fy-dot.hidden { display: none !important; }

/* ── Window ──────────────────────────────────────────────────────── */
#fyai2-window {
    position: absolute !important;
    bottom: 68px !important;
    right: 0 !important;
    width: 390px !important;
    height: 600px !important;
    background: var(--fy-bg) !important;
    border-radius: 20px !important;
    box-shadow: var(--fy-shadow) !important;
    display: flex !important;
    flex-direction: column !important;
    overflow: hidden !important;
    transform-origin: bottom right !important;
}
#fyai2-window[hidden] { display: none !important; }
.fyai2-open  { animation: fyai2-open  .28s ease forwards !important; }
.fyai2-close { animation: fyai2-close .22s ease forwards !important; }
@keyframes fyai2-open  { from{opacity:0;transform:scale(.9) translateY(16px)} to{opacity:1;transform:none} }
@keyframes fyai2-close { to{opacity:0;transform:scale(.9) translateY(16px)} }

/* ── Header ──────────────────────────────────────────────────────── */
.fy-header {
    background: linear-gradient(135deg, var(--fy-pink), var(--fy-pink-d)) !important;
    padding: 14px 16px !important;
    display: flex !important;
    align-items: center !important;
    gap: 10px !important;
    flex-shrink: 0 !important;
}
.fy-header-av {
    width: 40px !important; height: 40px !important;
    background: rgba(255,255,255,.2) !important;
    border-radius: 50% !important;
    display: flex !important; align-items: center !important; justify-content: center !important;
    font-size: 20px !important; flex-shrink: 0 !important;
}
.fy-header-info { flex: 1 !important; }
.fy-header-name { color: #fff !important; font-size: 15px !important; font-weight: 700 !important; display: block !important; }
.fy-header-sub  { color: rgba(255,255,255,.85) !important; font-size: 12px !important; }
.fy-header-sub::before { content: "● "; color: #a5f3a5; font-size: 9px; }
#fyai2-close-btn {
    background: rgba(255,255,255,.2) !important; border: none !important;
    border-radius: 50% !important; width: 30px !important; height: 30px !important;
    color: #fff !important; font-size: 18px !important; cursor: pointer !important;
    display: flex !important; align-items: center !important; justify-content: center !important;
    flex-shrink: 0 !important; transition: background var(--fy-ease) !important;
}
#fyai2-close-btn:hover { background: rgba(255,255,255,.3) !important; }

/* Progress */
.fy-progress { height: 3px !important; background: var(--fy-border) !important; flex-shrink: 0 !important; }
#fyai2-progress { height: 100% !important; background: linear-gradient(90deg, var(--fy-pink), var(--fy-gold)) !important; width: 0% !important; transition: width .6s ease !important; }

/* ── Body ────────────────────────────────────────────────────────── */
#fyai2-body {
    flex: 1 !important;
    overflow-y: auto !important;
    overflow-x: hidden !important;
    padding: 14px !important;
    display: flex !important;
    flex-direction: column !important;
    gap: 10px !important;
    background: var(--fy-bg-chat) !important;
    scroll-behavior: smooth !important;
    -webkit-overflow-scrolling: touch !important;
    min-height: 0 !important;
}
#fyai2-body::-webkit-scrollbar { width: 4px; }
#fyai2-body::-webkit-scrollbar-thumb { background: var(--fy-border); border-radius: 4px; }

/* ── Messages ────────────────────────────────────────────────────── */
.fy-msg { display: flex !important; align-items: flex-end !important; gap: 7px !important; max-width: 95% !important; animation: fy-msg-in .25s ease !important; }
@keyframes fy-msg-in { from{opacity:0;transform:translateY(8px)} to{opacity:1;transform:none} }
.fy-msg-user { align-self: flex-end !important; flex-direction: row-reverse !important; }
.fy-av { width: 28px !important; height: 28px !important; background: linear-gradient(135deg,var(--fy-pink),var(--fy-pink-d)) !important; border-radius: 50% !important; display: flex !important; align-items: center !important; justify-content: center !important; font-size: 14px !important; flex-shrink: 0 !important; }
.fy-bubble { padding: 10px 13px !important; border-radius: 18px 18px 18px 4px !important; font-size: 13.5px !important; line-height: 1.5 !important; background: var(--fy-bg) !important; color: var(--fy-text) !important; box-shadow: 0 1px 4px rgba(0,0,0,.07) !important; word-break: break-word !important; }
.fy-msg-user .fy-bubble { background: linear-gradient(135deg,var(--fy-pink),var(--fy-pink-d)) !important; color: #fff !important; border-radius: 18px 18px 4px 18px !important; }
.fy-msg-err .fy-bubble { background: #fff5f5 !important; color: #c62828 !important; }
/* Loading dots */
.fy-msg-load .fy-bubble { display: flex !important; gap: 5px !important; align-items: center !important; padding: 14px !important; }
.fy-dot { width: 7px !important; height: 7px !important; background: var(--fy-pink) !important; border-radius: 50% !important; animation: fy-bounce .9s infinite !important; }
.fy-dot:nth-child(2){ animation-delay:.18s !important; } .fy-dot:nth-child(3){ animation-delay:.36s !important; }
@keyframes fy-bounce { 0%,80%,100%{transform:translateY(0)} 40%{transform:translateY(-8px)} }

/* ── Product Grid ────────────────────────────────────────────────── */
.fy-products-grid {
    display: grid !important;
    grid-template-columns: 1fr 1fr !important;
    gap: 9px !important;
    width: 100% !important;
}
.fy-card {
    background: #fff !important;
    border: 1.5px solid #f0e0f0 !important;
    border-radius: 12px !important;
    overflow: hidden !important;
    transition: box-shadow .2s, transform .2s !important;
    display: flex !important;
    flex-direction: column !important;
    position: relative !important;
}
.fy-card:hover { box-shadow: 0 4px 16px rgba(232,77,138,.15) !important; transform: translateY(-2px) !important; }
.fy-card-badge {
    position: absolute !important; top: 7px !important; left: 7px !important;
    background: linear-gradient(135deg, var(--fy-gold), #ffca28) !important;
    color: #333 !important; font-size: 9px !important; font-weight: 800 !important;
    padding: 2px 7px !important; border-radius: 100px !important;
    text-transform: uppercase !important; letter-spacing: .4px !important; z-index: 2 !important;
}
.fy-card-img { width: 100% !important; height: 110px !important; object-fit: cover !important; display: block !important; background: #f8f4f8 !important; }
.fy-card-body { padding: 9px !important; flex: 1 !important; display: flex !important; flex-direction: column !important; gap: 5px !important; }
.fy-card-name { font-size: 12px !important; font-weight: 700 !important; color: var(--fy-text) !important; line-height: 1.3 !important; }
.fy-card-price { font-size: 14px !important; font-weight: 800 !important; color: var(--fy-pink) !important; }
.fy-card-reason { font-size: 10.5px !important; color: var(--fy-gray) !important; background: var(--fy-bg-chat) !important; padding: 4px 7px !important; border-radius: 6px !important; border-left: 2px solid var(--fy-pink) !important; }
.fy-card-btn {
    display: block !important; width: 100% !important;
    padding: 7px !important;
    background: linear-gradient(135deg,var(--fy-pink),var(--fy-pink-d)) !important;
    color: #fff !important; border: none !important; border-radius: 8px !important;
    font-size: 11.5px !important; font-weight: 700 !important; cursor: pointer !important;
    text-align: center !important; margin-top: auto !important;
    transition: opacity .2s !important; text-decoration: none !important;
}
.fy-card-btn:hover { opacity: .88 !important; color: #fff !important; }
.fy-card-btn:disabled { opacity: .55 !important; cursor: default !important; }
.fy-card-btn.success { background: linear-gradient(135deg,#4caf50,#66bb6a) !important; }
.fy-card-btn.error   { background: linear-gradient(135deg,#e53935,#ef5350) !important; }

/* ── Order Form ──────────────────────────────────────────────────── */
.fy-order-form {
    background: #fff !important;
    border: 1.5px solid var(--fy-border) !important;
    border-radius: 14px !important;
    padding: 14px !important;
    width: 100% !important;
}
.fy-order-form h4 { font-size: 13px !important; font-weight: 700 !important; margin-bottom: 10px !important; color: var(--fy-pink) !important; }
.fy-of-field { margin-bottom: 8px !important; }
.fy-of-field label { display: block !important; font-size: 11px !important; font-weight: 600 !important; color: var(--fy-gray) !important; margin-bottom: 3px !important; }
.fy-of-field input,
.fy-of-field select,
.fy-of-field textarea {
    width: 100% !important;
    border: 1.5px solid var(--fy-border) !important;
    border-radius: 8px !important;
    padding: 7px 10px !important;
    font-size: 12.5px !important;
    color: var(--fy-text) !important;
    background: #fff !important;
    transition: border-color .2s !important;
}
.fy-of-field input:focus,
.fy-of-field select:focus,
.fy-of-field textarea:focus { border-color: var(--fy-pink) !important; outline: none !important; }
.fy-of-row { display: grid !important; grid-template-columns: 1fr 1fr !important; gap: 8px !important; }
.fy-order-btn {
    width: 100% !important; padding: 11px !important;
    background: linear-gradient(135deg,var(--fy-pink),var(--fy-pink-d)) !important;
    color: #fff !important; border: none !important; border-radius: 10px !important;
    font-size: 13px !important; font-weight: 700 !important; cursor: pointer !important;
    margin-top: 10px !important; transition: opacity .2s !important;
}
.fy-order-btn:hover { opacity: .88 !important; }
.fy-order-btn:disabled { opacity: .6 !important; cursor: default !important; }
.fy-order-success { background: linear-gradient(135deg,#e8f5e9,#f1f8e9) !important; border: 2px solid #4caf50 !important; border-radius: 12px !important; padding: 16px !important; text-align: center !important; }
.fy-order-success .fy-os-icon { font-size: 36px !important; display: block !important; }
.fy-order-success strong { color: #2e7d32 !important; font-size: 15px !important; display: block !important; margin: 6px 0 4px !important; }
.fy-order-success p { font-size: 12px !important; color: #555 !important; }

/* ── Footer ──────────────────────────────────────────────────────── */
#fyai2-footer {
    padding: 10px 12px !important;
    background: var(--fy-bg) !important;
    border-top: 1px solid var(--fy-border) !important;
    flex-shrink: 0 !important;
}
.fy-opts { display: grid !important; gap: 7px !important; }
.fy-opts-2 { grid-template-columns: 1fr 1fr !important; }
.fy-opts-3 { grid-template-columns: 1fr 1fr 1fr !important; }
.fy-opt {
    background: var(--fy-bg) !important; border: 1.5px solid var(--fy-border) !important;
    border-radius: 9px !important; padding: 8px 5px !important;
    font-size: 12px !important; font-weight: 600 !important; color: var(--fy-text) !important;
    cursor: pointer !important; text-align: center !important; transition: all .2s !important;
    line-height: 1.3 !important;
}
.fy-opt:hover, .fy-opt.sel { border-color: var(--fy-pink) !important; background: var(--fy-pink-l) !important; color: var(--fy-pink-d) !important; }
.fy-opt:disabled { opacity: .5 !important; cursor: default !important; }
.fy-restart {
    width: 100% !important; padding: 9px !important;
    background: none !important; border: 1.5px dashed var(--fy-border) !important;
    border-radius: 9px !important; color: var(--fy-gray) !important;
    font-size: 12.5px !important; cursor: pointer !important; transition: all .2s !important;
}
.fy-restart:hover { border-color: var(--fy-pink) !important; color: var(--fy-pink) !important; }

/* ── FAQ ─────────────────────────────────────────────────────────── */
.fy-faq-wrap { width: 100% !important; }
.fy-faq-title { font-size: 11px !important; font-weight: 700 !important; color: var(--fy-gray) !important; text-transform: uppercase !important; letter-spacing: .5px !important; margin-bottom: 7px !important; padding-left: 3px !important; }
.fy-faq-item { background: #fff !important; border: 1px solid var(--fy-border) !important; border-radius: 9px !important; margin-bottom: 5px !important; overflow: hidden !important; }
.fy-faq-q { width: 100% !important; text-align: left !important; background: none !important; border: none !important; padding: 9px 11px !important; font-size: 12px !important; font-weight: 600 !important; color: var(--fy-text) !important; cursor: pointer !important; display: flex !important; justify-content: space-between !important; align-items: center !important; gap: 6px !important; }
.fy-faq-q:hover { background: var(--fy-pink-l) !important; }
.fy-faq-arrow { font-size: 9px !important; transition: transform .2s !important; flex-shrink: 0 !important; }
.fy-faq-open .fy-faq-arrow { transform: rotate(180deg) !important; }
.fy-faq-a { display: none !important; padding: 0 11px 9px !important; font-size: 12px !important; color: var(--fy-gray) !important; line-height: 1.5 !important; border-top: 1px solid var(--fy-border) !important; padding-top: 8px !important; }
.fy-faq-open .fy-faq-a { display: block !important; }
.fy-faq-a a { color: var(--fy-pink) !important; font-weight: 600 !important; }

/* ── Season banner ───────────────────────────────────────────────── */
.fy-season-banner {
    background: linear-gradient(135deg, var(--fy-gold), #f57f17) !important;
    color: #fff !important; font-size: 12px !important; font-weight: 700 !important;
    padding: 6px 12px !important; text-align: center !important;
}

/* ── Inline widget ───────────────────────────────────────────────── */
.fyai2-inline-wrap #fyai2-root { position: relative !important; bottom: auto !important; right: auto !important; max-width: 560px !important; margin: 0 auto !important; }
.fyai2-inline-wrap #fyai2-window { position: relative !important; bottom: auto !important; right: auto !important; width: 100% !important; height: 640px !important; }
.fyai2-inline-wrap #fyai2-trigger { display: none !important; }

/* ── Responsive ──────────────────────────────────────────────────── */
@media (max-width: 480px) {
    #fyai2-root { bottom: 90px !important; right: 12px !important; }
    #fyai2-window { width: calc(100vw - 24px) !important; right: 0 !important; height: calc(100vh - 100px) !important; }
    .fy-opts-3 { grid-template-columns: 1fr 1fr !important; }
}
@media (max-width: 360px) {
    .fy-products-grid { grid-template-columns: 1fr !important; }
    .fy-opts-2, .fy-opts-3 { grid-template-columns: 1fr !important; }
}

/* ── Quick bar: WhatsApp + FAQ integrados dentro del chat ─────────── */
#fyai2-quick-bar {
    display: flex !important;
    gap: 8px !important;
    padding: 8px 12px !important;
    background: var(--fy-bg) !important;
    border-top: 1px solid var(--fy-border) !important;
    flex-shrink: 0 !important;
}
.fy-qb-btn {
    flex: 1 !important;
    padding: 8px 6px !important;
    border-radius: 9px !important;
    border: 1.5px solid var(--fy-border) !important;
    background: var(--fy-bg) !important;
    font-size: 12px !important;
    font-weight: 600 !important;
    cursor: pointer !important;
    transition: all .2s !important;
    white-space: nowrap !important;
}
.fy-qb-wa {
    color: #075e54 !important;
    border-color: #25d366 !important;
    background: #f0fdf4 !important;
}
.fy-qb-wa:hover {
    background: #25d366 !important;
    color: #fff !important;
    border-color: #25d366 !important;
}
.fy-qb-faq {
    color: var(--fy-pink-d) !important;
    border-color: var(--fy-pink) !important;
    background: var(--fy-pink-l) !important;
}
.fy-qb-faq:hover {
    background: var(--fy-pink) !important;
    color: #fff !important;
}
.fy-qb-btn:disabled {
    opacity: .5 !important;
    cursor: default !important;
}

/* Botón outline: reintentar / nueva consulta */
.fy-btn-outline {
    display: block !important;
    width: 100% !important;
    padding: 9px !important;
    background: none !important;
    border: 1.5px dashed var(--fy-border) !important;
    border-radius: 9px !important;
    color: var(--fy-gray) !important;
    font-size: 12.5px !important;
    cursor: pointer !important;
    transition: all .2s !important;
    margin-bottom: 4px !important;
}
.fy-btn-outline:hover {
    border-color: var(--fy-pink) !important;
    color: var(--fy-pink) !important;
}

/* Enlace WhatsApp en pedido confirmado */
.fy-wa-order-link {
    display: inline-block !important;
    margin-top: 10px !important;
    background: #25d366 !important;
    color: #fff !important;
    border-radius: 8px !important;
    padding: 7px 14px !important;
    font-size: 12px !important;
    font-weight: 700 !important;
    text-decoration: none !important;
}
.fy-wa-order-link:hover { background: #128C7E !important; color: #fff !important; }

/* Imagen placeholder sin foto */
.fy-card-img-ph {
    display: flex !important;
    align-items: center !important;
    justify-content: center !important;
    font-size: 40px !important;
    background: var(--fy-pink-l) !important;
}

/* ── Order form — sección header y nota ──────────────────────────── */
.fy-of-section {
    font-size: 11px !important;
    font-weight: 800 !important;
    text-transform: uppercase !important;
    letter-spacing: .5px !important;
    color: var(--fy-pink-d) !important;
    padding: 6px 0 4px !important;
    border-bottom: 1.5px solid var(--fy-pink-l) !important;
    margin-bottom: 8px !important;
}
.fy-of-nota {
    background: #fffbeb !important;
    border: 1px solid #fde68a !important;
    border-radius: 8px !important;
    padding: 8px 10px !important;
    font-size: 11.5px !important;
    color: #92400e !important;
    margin: 10px 0 !important;
    line-height: 1.45 !important;
}
.fy-os-note {
    font-size: 11.5px !important;
    color: var(--fy-gray) !important;
    margin: 6px 0 2px !important;
}

/* ── Tarjeta del regalo: textarea + contador + anónimo ──────────── */
.fy-order-form textarea[name="card_message"] {
    width: 100% !important;
    padding: 8px 10px !important;
    border: 1.5px solid var(--fy-border) !important;
    border-radius: 9px !important;
    font-size: 13px !important;
    font-family: inherit !important;
    resize: none !important;
    transition: border-color .2s !important;
    box-sizing: border-box !important;
}
.fy-order-form textarea[name="card_message"]:focus {
    outline: none !important;
    border-color: var(--fy-pink) !important;
}
.fy-of-char {
    text-align: right !important;
    font-size: 10px !important;
    color: var(--fy-gray) !important;
    margin-top: 2px !important;
}
.fy-of-field-anon {
    display: flex !important;
    flex-direction: column !important;
    justify-content: center !important;
}
.fy-anon-label {
    display: flex !important;
    align-items: center !important;
    gap: 6px !important;
    font-size: 13px !important;
    font-weight: 600 !important;
    color: var(--fy-dark) !important;
    cursor: pointer !important;
    margin-top: 18px !important;
}
.fy-anon-label input[type="checkbox"] {
    width: 16px !important;
    height: 16px !important;
    accent-color: var(--fy-pink) !important;
    cursor: pointer !important;
    flex-shrink: 0 !important;
}
.fy-anon-hint {
    font-size: 10.5px !important;
    color: var(--fy-gray) !important;
    margin: 3px 0 0 22px !important;
    line-height: 1.3 !important;
}
